Privacy Policy

1. Information We Collect

• Personal Information: Name, email, phone number, date of birth, appointment details, and any other information you provide.

• Payment Information: Payment Information: Payment details are collected securely through trusted third-party processors (e.g., Square). We do not store your full payment information on our servers.

• Communications: Records of your communications with us, including SMS messages and emails.

• Form Submissions: When you submit an inquiry through our website contact forms, your information (including name, email, and phone number) is securely transmitted via a third-party service (Formspree) and delivered to our business email account (Gmail).

2. How We Use Your Information

• To schedule and manage appointments

• To respond to your inquiries and requests

• To send appointment confirmations, reminders, post-visit instructions, billing notifications, and limited follow-ups

• To send promotional offers if you have opted in

• To comply with legal obligations

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with:

• Third-party service providers (e.g., payment processors like Square)

• We may use third-party form services (such as Formspree) to securely collect and transmit inquiry submissions.

• As required by law or to protect our rights

5. Your Choices

You may opt out of promotional text messages at any time by replying STOP. For customer service assistance, reply HELP or contact us directly.

6. Data Retention

We retain your personal information for as long as necessary to provide services to you and to comply with legal obligations.

7. Access, Correction, and Deletion of Your Information

You have the right to request access to, correct, or delete your personal information at any time.
To make such a request, please contact us at info@grandcosmeticclinic.com or call (818) 200-7769.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will update the Effective Date at the top of this policy. We encourage you to review this Privacy Policy periodically.

Terms & Conditions

1. Acceptance of Terms

By accessing or using our services or website, you agree to these Terms & Conditions and our Privacy Policy.

2. Services

Grand Cosmetic Clinic provides cosmetic treatments and related services. Services are subject to availability and may be modified at any time.

3. Payments and Appointments

Payments are securely processed through third-party vendors (e.g., Square). Cancellation and rescheduling policies apply and will be communicated at the time of booking.

4. Communications

By providing your contact information, you consent to receive communication related to your inquiry or appointment. Promotional communications will only be sent with your consent.

5. Intellectual Property

All content on our website, including text, images, and logos, is the property of Grand Cosmetic Clinic and may not be used without permission.

6. Limitation of Liability

Grand Cosmetic Clinic is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

7. Governing Law

These Terms & Conditions are governed by the laws of the State of California.

Contact Us Page — SMS Consent

SMS Consent (Inquiry-Related Messages Only):

By submitting this form, you agree to receive text messages strictly related to your inquiry with Grand Cosmetic Clinic. This may include responses to your questions, service-related information, and limited follow-up communication.

We do not send unrelated content or third-party offers without your explicit consent.

Message frequency may vary depending on your interaction with us. Message and data rates may apply.
Reply STOP to unsubscribe at any time. Reply HELP for assistance.

By checking this box, I confirm that I am 18 years of age or older, that I would like to receive occasional promotional messages from Grand Cosmetic Clinic (including special offers), and that I have read and agree to the Privacy Policy and Terms & Conditions.
(Message frequency may vary. Message and data rates may apply.)

Prefer not to receive text messages?
📞 Call us directly at (818) 200-7769
📧 Email us at info@grandcosmeticclinic.com

Book Now Page — SMS Consent

SMS Consent (Booking-Related Messages):

By booking an appointment, you agree to receive text messages from Grand Cosmetic Clinic. These messages may include:

• Appointment confirmations

• Appointment reminders

• Post-visit instructions

• Billing notifications

• Follow-ups

• Promotional offers (if opted-in)

All messages are strictly related to services provided by Grand Cosmetic Clinic.
We do not send unrelated content or third-party offers.

You must be 18 years of age or older to consent to receive SMS communications.

Message frequency may vary depending on your interaction with us. Message and data rates may apply.
Reply STOP at any time to unsubscribe. Reply HELP for assistance.

By checking this box, I confirm that I am 18 years of age or older, that I agree to receive SMS messages from Grand Cosmetic Clinic (including appointment confirmations, reminders, post-visit instructions, billing updates, follow-ups, and promotional offers), and that I have read and agree to the Privacy Policy and Terms & Conditions.
(Message frequency may vary. Message and data rates may apply.)

Prefer not to receive text messages?
📞 Call us directly at (818) 200-7769
📧 Email us at info@grandcosmeticclinic.com

A2P 10DLC Compliance Statement

Grand Cosmetic Clinic complies with the US carrier registration requirements under the A2P 10DLC regulations:

• All SMS messages are sent via verified, registered 10-digit long codes (10DLC).

• We use OpenPhone as our virtual phone provider and have completed all necessary carrier registrations.

• We are committed to anti-spam practices. Only inquiry-related and appointment-related text communications (and occasional promotional offers if you opt-in) will be sent.

• You must be 18 years or older to consent to SMS communications.

• Message frequency may vary. Message and data rates may apply.

• Reply STOP to unsubscribe or HELP for assistance at any time.

Our compliance aligns with the guidelines set forth by OpenPhone, The Campaign Registry, and major U.S. carriers as required by A2P 10DLC regulations.

SMS Privacy Policy

Grand Cosmetic Clinic may disclose Personal Data and other information as follows:

Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

Additional Disclosures: Affiliates: We may disclose Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our practices, please contact us:

Grand Cosmetic Clinic
📍 Los Angeles, California
📧 Email: info@grandcosmeticclinic.com
📞 Phone: (818) 200-7769

Accessibility

If you have difficulty accessing any part of this Privacy Policy or require assistance, please contact us at info@grandcosmeticclinic.com or (818) 200-7769, and we will be happy to assist you.